■ Product
Everything a management system has to do.
Controlled documents, living process maps, audits, deviations and governance. One product, running inside the Microsoft 365 your organisation already has, with nothing moved to a platform beside it.
■ Who it's for
Quality leaders
Keep the management system under control. Manage controlled documents, reviews, audits, and deviations with clear ownership and traceability.
Process owners
Turn processes into something people actually use. Connect process maps to the documents, responsibilities, and information that bring them to life.
Operations teams
Make the right way of working easy to find. Give people one familiar place to find current processes, policies, and instructions inside Microsoft 365.
■ Living process maps
Drawn in Visio. Alive on every page.
Draw your process map in Visio and publish it straight into SharePoint. Every shape becomes a clickable entry point to the process, its documents, and its owners. Update the Visio file once and every page follows.
People navigate the management system the way the organisation actually works: by process, not by SharePoint structure.
Documents · Production
Owner M. Lindqvist · ISO 9001
| ID | Document | Ver | Status | Next review |
|---|---|---|---|---|
| DOC-0142 | Quality manual | 4.0 | Approved | MAR 2027 |
| DOC-0157 | Calibration instruction | 2.1 | Approved | NOV 2026 |
| DOC-0163 | Nonconformity procedure | 3.0 | In review | AUG 2026 |
| DOC-0171 | Supplier evaluation | 1.2 | Approved | JAN 2027 |
■ Document control
Every document. Owned, versioned, current.
Approvals, versions, owners, and review dates stay with the document, not in a spreadsheet beside it. Firnam automatically reflects the controlled metadata in Word and Excel, so anyone opening a document can see that it is current and controlled.
When a review comes due, the owner knows before the auditor does.
■ What Firnam handles
Audits
Plan internal and external audits, capture findings against the evidence they relate to, and track actions through to closure. Everything stays connected to the processes and documents being audited.
Deviations & corrective actions
Make it simple for anyone to report a deviation, then give quality teams the structure to classify, assign, investigate, and follow it through to closure. Clear ownership, full traceability, no disconnected forms or spreadsheets.
Governance & permissions
Ownership, approvals, review cycles, and access follow the management model. Firnam keeps responsibilities and SharePoint permissions aligned as people, roles, and the organisation change.
Search & knowledge
Find the current process, policy, or instruction without needing to know where it is stored. Search across governed content while Microsoft 365 permissions stay in control.
■ Why Firnam
A management system that stays current.
Firnam gives you the flexibility of Microsoft 365 without turning your management system into a one-off custom solution. It is one continuously developed product, maintained for every customer as Microsoft 365 evolves and your organisation changes.
Built on more than twenty years of SharePoint and Microsoft 365 experience, Firnam is designed to stay current long after the initial rollout, without depending on a consultant to keep a custom build alive.
A system that's still maintained in year three. And if you ever leave us, your documents are still yours.
See it live.
A 30-minute conversation and a live demo in a real Microsoft 365 environment. Tell us how you manage documents, processes and quality today, and we'll show you how Firnam would fit. Your questions, your management system.
Request a 30-minute demo